Privacy policy

2. Privacy Policy

Who we are Varpali ("we", "us", "our") operates the online store varpalionline.com, selling watches and accessories to customers across Pakistan and internationally.

Information We Collect When you place an order or contact us, we may collect:

  • Your name, phone number, email address, and delivery address
  • Order details and payment confirmation (we do not store your full card or bank details — payments are processed through our payment partners)
  • Messages you send us via WhatsApp, email, or our contact form
  • Basic browsing information (such as pages visited and device type) via cookies, to help us improve the store

How We Use Your Information We use your information to:

  • Process and deliver your orders
  • Confirm advance payments and communicate order updates
  • Respond to your questions and provide customer support
  • Improve our website and product offerings
  • Send occasional updates about new arrivals or offers, if you've opted in

Sharing Your Information We do not sell your personal information. We only share it with trusted third parties where necessary — such as courier companies (to deliver your order) and payment processors (to confirm your payment). These partners are only given the information they need to complete their part of the order.

Cookies Our store uses cookies to remember items in your cart, understand how visitors use our site, and improve your shopping experience. You can disable cookies through your browser settings, though some store features may not work as intended.

Data Retention & Security We retain your order information for as long as needed to fulfil your order and meet our accounting/legal obligations. We take reasonable steps to protect your information from unauthorized access.

Your Rights You can ask us to review, correct, or delete the personal information we hold about you at any time by contacting info@varpalionline.com.

Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page.

Contact Us If you have any questions about this Privacy Policy, reach out to us at info@varpalionline.com or +92 325 8088317.